外贸销冠全流程电话跟进&催单逼定话术大全
作者: gzfttx
2024-09-16
众所周知,销售是入门简单,而想成为顶尖高手却是极难的职业!在众多销售中,外贸销售则是入门难,想成为顶尖更难的!想要成为外贸领域的顶尖高手,除了产品专业知识等基本功,想要实现单满全球,年入百万千万,超强的跟进和高超的逼单话术是尤为重要的!行百里者半九十,往往客户的跟进和逼定,是众多外贸销售的高低分水岭!
本文汇总整理了国外客户全流程电话跟进和催单逼定话术,希望能在各位追求年入百万千万的外贸奋斗路上,助君一臂之力,多多拿单!
外贸销冠最强电话话术

3.电话跟进订单

4.电话跟进样板反馈

6.电话回应客户投诉

7.电话催客户付款

11.和客户电话时信号不好
通用催单话术
1.Hello, I see that the order has not been updated, do you have any concerns?
你好,我看到订单没有更新,你有什么顾虑吗?
我只是想确认你是否有下单计划?我们的备料已经准备好,确认订单后可以马上安排生产。

7.We put a lot of effort and time into preparing for this collaboration. As a partner, we very much want you to make the maximum profit.

12.Hello, I want to follow up your payment status of our products, could you please give me the latest status?

17.We are having a promotion recently. The discount is as high as 20%. Please let me know if you want to know the details.

22.Next month is the peak season for production. If you need an urgent order as soon as possible, we can arrange production immediately to avoid delay.

27.Hello, we noticed that the payment of your order has not been completed, is there any problem? We'd be happy to help you out.

32.Hello, we have encountered some minor problems while processing your order, do you have time to provide some additional information to help us solve these problems as soon as possible?
我们正在努力为您处理订单,并希望尽快将其送到您的手中。请告诉我们是否需要我们提供任何帮助或更新有关订单的信息。
36.We noticed that your order has not been fully paid, do you need any form of help or guidance from us?
我们注意到您的订单尚未完全支付,请问是否需要我们提供任何形式的帮助或指导?

37.Hello, we are waiting for your payment to be completed so that we can start processing your order. Is there any problem that you need our help to solve?

43.We are very happy to have you as a partner! Please keep in touch, we will do our best to serve you.

49.We understand the difficulties you may face, so we are willing to provide you with the help you need.

57.Dear, we need your cooperation to ensure the smooth completion of the order, please submit the required materials as soon as possible.

67.We know you must be working hard to deal with this order, please don't be impatient and take your time.

78.This new product is only available during the launch period, so hurry up and get it.

83.Due to the policy change, we will adjust the price of some products, please take the opportunity to place an order in advance.


93.We are pleased to inform you that an American customer has also placed an order for this product. In order to ensure that your order can be delivered on time, we need your deposit to arrange mass production. Please confirm your order as soon as possible so that we can arrange the order to purchase raw materials together and speed up our delivery time.

外贸CRM客户管理系统,助力外贸企业高效跟进客户转化订单
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